Privacy Policy
Saldana Tech LLC (“we”, “us”, “Hoshin Space”) operates the Hoshin Space platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Account information. Name, email, phone, business details (legal name, address, EIN if you connect Stripe).
Customer data your business uploads. Names, emails, phones, addresses, service history, and notes for the clients you serve. You are responsible for ensuring you have the right to share this with us.
Payment information. Card details are collected and stored by Stripe; we never see card numbers. We store the last 4 digits, brand, and expiration month/year for display.
Usage data. Pages visited, actions taken, IP address, browser type. Used to operate and improve the Service.
Cookies. We use cookies for authentication and basic analytics.
2. How We Use Information
- To provide and maintain the Service
- To process payments through Stripe
- To send transactional emails (invoices, reminders) via Resend
- To send transactional SMS via Twilio
- To improve the Service and develop new features
- To comply with legal obligations
3. Sharing with Third Parties
We share information only with the following service providers acting as data processors on our behalf:
- Google — federated sign-in (OAuth) when chosen by the user
- Stripe — payment processing and Connect onboarding
- Resend — transactional email delivery and magic-link sign-in
- Twilio — transactional SMS delivery
- Neon — database hosting
- Vercel — application hosting
We do not sell personal information.
4. Data Retention
We retain account data for as long as your account is active. Customer data uploaded by Operators is retained until deleted by the Operator or for 30 days after account closure, whichever comes first. Anonymized usage data may be retained indefinitely.
5. Your Rights
If you are in California, the EU/UK, or another jurisdiction with privacy rights, you may have the right to:
- Access the personal information we have about you
- Request correction or deletion
- Object to certain processing
- Receive a copy of your data in a portable format
Email privacy@hoshinspace.com to exercise these rights.
6. Children
The Service is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
7. Changes
We may update this Policy from time to time. Material changes will be communicated by email at least 30 days before they take effect.
8. Contact
Email privacy@hoshinspace.com or write to Saldana Tech LLC.