Terms of Service

1. The Service

Hoshin Space is a software platform that helps solo and small service businesses manage clients, schedule jobs, accept payments, and send invoices. A future marketplace (“the Hub”) will allow consumers to discover and book Operators.

2. Accounts

You must provide accurate information when creating an account. You are responsible for keeping your credentials secure and for all activity that occurs under your account.

3. Subscription Fees

The Service is billed monthly:

• $10/month for the first 90 days (Intro pricing)
• $29/month thereafter on the Starter plan, or $59/month on Pro

Subscriptions auto-renew unless canceled. You may cancel at any time; access continues through the end of the current billing period. No refunds for partial months.

4. Marketplace Transaction Fees

When the Hub finds you a new client, Hoshin Space takes a 5% platform fee on each completed transaction with that client. No fee applies to clients you brought to the Service yourself.

5. Payments

Payments are processed by Stripe, Inc. By connecting your Stripe account you also agree to Stripe’s Connected Account Agreement and Stripe Services Agreement.

You — the Operator — are the merchant of record on every transaction with your customers. Charges are created on your connected Stripe account, your business name appears on the customer’s statement, and you are solely responsible for fulfillment, refunds, chargebacks, taxes, and disputes. Hoshin Space facilitates the charge through Stripe Connect and collects an application feeon each transaction (the platform fee described in Section 4); we do not take custody of your customers’ funds.

You are responsible for collecting and remitting any sales, use, or service taxes applicable to your services. Stripe issues 1099-Ks to qualifying connected accounts directly; Hoshin Space does not issue tax forms on your behalf.

6. Operator Responsibilities

You agree to:

• Comply with all laws applicable to your business
• Honor scheduled jobs unless canceled with reasonable notice
• Treat customer data confidentially and only use it to provide your services
• Not use the Service to engage in illegal, harassing, or fraudulent activity

7. Acceptable Use

You may not use the Service to:

• Send spam, harass others, or violate intellectual property rights
• Reverse engineer, scrape, or attempt to circumvent platform security
• Impersonate another person or business
• Process payments for illegal goods or services

8. Termination

We may suspend or terminate your account at any time for breach of these Terms. You may close your account at any time; data export is available on request for 30 days post-termination.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM ALL WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE UNINTERRUPTED OPERATION OR ANY PARTICULAR LEVEL OF BUSINESS GROWTH.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Travis County, Texas.

13. Contact

Questions? Email legal@hoshinspace.com or write to Saldana Tech LLC.